vtiger CRM is one of the most exciting and best professional-quality Open Source CRM products for small and medium enterprises today. This book is a step-by-step guide to using this powerful CRM application in your business and provides a practical, hands on introduction for beginners as well as experienced CRM system administrators. It covers such topics as navigating and personalizing the system, working with accounts and contacts, using e-mail, managing activities and reports, and security. If you are seriously interested in vtiger CRM you can't be without it.

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